Excellent ratings for centre providing respite for children with disabilities
Canlyniadau ardderchog i ganolfan sy'n darparu gofal seibiant i blant ag anableddau
A Pembrokeshire respite provision centre supporting children and young people with disability needs has been rated ‘excellent’ in all areas by Care Inspectorate Wales (CIW).
Following a recent inspection Holly House, in Haverfordwest, has met excellent standards in well-being, care and support, environment and leadership and management.
This follows substantial and sustained improvement thanks to the team at Holly House, having previously been considered a service of concern.
CIW inspectors said the move to an excellent rating is a direct result of highly effective leadership and management, which consistently places children’s safety and wellbeing at the heart of every decision.
The inspection report adds: “The Responsible Individual (RI) provides excellent strategic direction and demonstrates a clear commitment to continuous improvement, while the manager is skilled and proactive in maintaining high standards. Oversight of the service is robust and has driven significant improvements, resulting in positive outcomes for children’s wellbeing.”
The report highlights the choice, independence, and opportunities the visiting children experience, enhancing their happiness and quality of life, adding they are supported to feel safe, valued and involved in decisions about their care.
There are strong relationships with families, with further plans to strengthen those along with a continued increase in a wide range of activities and community trips. Feedback from families is highly positive. All families who completed surveys rated care and support as excellent.
Head of Children’s Services Chris Frey-Davies said: “The Council is delighted to hear the outcome of the recent CIW inspection of Holly House. Achieving excellent ratings across all four themes is an incredible accomplishment and a true testament to the dedication and leadership within Holly House.
“As highlighted by CIW inspectors, to move from a position of significant concern to sustained excellence speaks volumes about the commitment to children’s safety and wellbeing at every level.”
Cabinet Member for Young People, Communities and the Well-being and Future Generations, Cllr Marc Tierney, echoed the positive CIW comments and congratulated the team at Holly House for their fantastic work: “It is clear to see that the young people who attend Holly House really do benefit from the quality of care provided by our hardworking, dedicated team.
“I want to thank them for their role in supporting our young people which also provides essential respite for local families from their caring responsibilities. This external report puts on record the high quality of this provision and underlines that our young people are at the heart of this vital service.”