Fines imposed after Trading Standards investigation

Complaints were made by customers of Timothy Lovell of Under the Hills, Haverfordwest, after he had carried out work at their homes.

It was established that Lovell had carried out work without providing essential paperwork, including his business address and cancellation rights, which is required under Consumer Protection form Unfair Trading Regulations.

Lovell appeared at Haverfordwest Magistrates Court on Thursday May 23 and pleaded guilty to two charges.

Lovell was fined £300 for each offence and also ordered to pay £250 costs plus £240 victim surcharge.

Jeff Beynon, Public Protection Manager at Pembrokeshire County Council, said: “We are pleased with the guilty pleas and the level of fines imposed by Magistrates.

“We hope this case will be a reminder that essential paperwork must be provided when work is agreed.”

Anyone wishing to complain about work that has been carried out at their homes should contact Citizens Advice Consumer Service on 0808 223 1133 (English) or 0808 223 1144 (Cymraeg). This information will then be shared with Trading Standards.