New Housing Online service to report repairs launched for Pembrokeshire County Council tenants
Gwasanaeth Tai Ar-lein Newydd i roi gwybod am atgyweiriadau wedi'u lansio ar gyfer tenantiaid Cyngor Sir Penfro
Pembrokeshire County Council is pleased to announce the launch of Pembrokeshire Housing Online, which will allow tenants to keep their contact details up to date, notify of any changes and to book housing repairs online.
Pembrokeshire Housing Online makes it easier for residents to manage their housing needs by offering online reporting and booking of routine housing repairs at any time.
Text messaging compliments the service by providing information about appointments and as reminder to tenants of a planned visit.
Cabinet Member for Housing Cllr Michelle Bateman said: “These changes to Housing Online offers tenants the real opportunity to manage their housing repairs and ensure key contact details remain current that will help the effective sharing of information between the tenant and Council about appointments.”
Emergency repairs must still be reported by contacting 01437 764551 between 9am-5pm and 0345 601 5522 (5pm – 9am, Monday to Friday, 24 hours Saturday, Sunday and bank holidays).
Housing Online can be accessed by visiting https://www.pembrokeshire.gov.uk/housing-repairs-and-maintenance/report-a-repair#reportrepair.
Important action if you have a current housing register application:
To continue receiving weekly property adverts by email, those with a live housing register application must update their email preferences via PCC My Account.
Please visit:
https://login.pembrokeshire.gov.uk/en/Account/Login
If you have any questions about the new Housing Online portal or how these changes may affect you, please contact us by telephone on 01437 764551 or by email at housing@pembrokeshire.gov.uk