Pembrokeshire Trading Standards warn against cold callers after Storm Darragh

“Opportunistic rogue traders may exploit the situation left in Storm Darragh’s wake by persuading residents that their properties require urgent attention such as repairs to fences, replacement of loose roof tiles or the removal of damaged trees,” said Cllr Jacob Williams, Cabinet Member for Planning and Regulatory Services.

“They may apply pressure by claiming that work needs doing immediately to secure the property, charge excessive amounts and insist on up-front payments.

“Paperwork is often not provided or contains incorrect contact details. Often work carried out is of poor quality, and as work proceeds the traders can claim more work is required than is actually necessary.”

Trading Standards advises:

• - Not to deal with cold callers offering to undertake work, no matter what claims they make.
• - Contact your home insurance provider to see what you are covered for and the procedure for making any claim.
• - Speak to family, friends or neighbours for recommendations of tradesmen.
• - Obtain several written quotes.
• - Be cautious of responding to leaflets dropped at your home, advertisements on social media, trader platforms and online reviews.
• - Take time to decide. Reputable traders will not pressurise you to make a decision.

If you see anyone acting suspiciously, are concerned about any traders working or leafleting in your area or have been a victim of a rogue trader yourself you can report it to Trading Standards by contacting Citizens Advice helpline on 0808 223 1133 (or 0808 223 1144 for Welsh speakers), the police on 101 or dial 999 if you feel threatened or intimidated.